I am having trouble watching videos with my headset. What can I do? Margaret January 27, 2021 01:03 Updated Please view our getting started guide at https://www.vrsmash.com/site/gettingStarted If you have any further questions contact us at firstname.lastname@example.org or submit a support ticket and we will respond in 1-2 business days. Related articles How come VR Mode is not working with Microsoft Edge? How do I get videos in 4k or better quality? What website was this charge for? I paid $1 for a 3 day trial. Why was I charged more? How do I cancel my Real VR account?