I am having trouble watching videos with my headset. What can I do? Margaret January 27, 2021 01:03 Updated Please view our getting started guide at https://www.vrsmash.com/site/gettingStarted If you have any further questions contact us at firstname.lastname@example.org or submit a support ticket and we will respond in 1-2 business days. Related articles I was billed without my consent. What can I do? Why does my credit card keep getting declined? What happens if I accidentally purchased a one year subscription? Why was I charged $239.88 USD and not $19.99? How do I cancel my membership?