I am having trouble watching videos with my headset. What can I do? Erin January 27, 2021 01:03 Updated Please view our getting started guide at https://www.vrsmash.com/site/gettingStarted If you have any further questions contact us at firstname.lastname@example.org or submit a support ticket and we will respond in 1-2 business days. Related articles Why is VR Mode not working in Microsoft Edge? How do I get videos in 4k or better quality? What website was this charge for? Why was I charged $239.88 USD and not $19.99? How do I see full length videos?